Website Terms of Use

Our website is operated by Jellycat Limited, registered in England under number 03591414, with its office at Westworks Building, 195 Wood Lane, London, W12 7FQ. By accessing or using our website, you agree to comply with these terms, as well as our Privacy Notice and Cookie Policy. If you do not agree, you should stop using the site.

We may change these terms at any time to reflect updates in the law, technology, or business operations. Continued use of the website after such updates means you accept the revised terms.

If you have questions, comments, or complaints, please reach us through our “contact us” page.

To use certain parts of our website, you may need to register for an account. You must be at least 18 years old and provide accurate, up-to-date information. You are responsible for keeping your account secure and for any activity conducted through it. We may suspend or close accounts that violate these terms. You may request deletion of your account at any time, and we will remove it and related data within 30 days.

Our website is for consumer use only. You are responsible for ensuring your devices are compatible and secure. You must not use automated systems to extract data, interfere with the site’s operation, attempt unauthorized access, or use it for illegal, offensive, or misleading purposes.

We may modify or withdraw access to the website without notice. While we do our best to ensure accuracy and security, we cannot guarantee uninterrupted or error-free service, and we are not responsible for bugs, viruses, or other harmful elements. You are advised to maintain your own security measures.

You may submit content, such as product reviews, for display on our site. Submitted content must not be illegal, defamatory, obscene, or infringe any third-party rights. By submitting, you grant us a worldwide, royalty-free, perpetual license to use, display, and share your content for the operation and promotion of the website. We may remove or decline to display content at our discretion.

All materials, designs, and content on the website are protected by intellectual property rights belonging to us or our licensors. You may view or quote content for personal, non-commercial use, but cannot copy, modify, distribute, or use it commercially without written consent.

The Jellycat name, logo, and trademarks are reserved to Jellycat Limited. Other marks belong to their respective owners. You may link to our homepage in a fair and lawful way that does not damage our reputation, but framing or implying endorsement is not allowed. We can revoke linking permission at any time.

The website may include links to third-party sites. We are not responsible for their content or actions, and your use of such sites is at your own risk under their terms.

If you breach these terms, we may suspend access, issue warnings, take legal action, or share necessary information with authorities.

We do not exclude liability for death, personal injury, or fraud caused by our negligence. We are not liable for business-related losses or for delays beyond our control. Losses must be foreseeable and not avoidable by reasonable action.

You are responsible for any losses or damages we incur as a result of your breach of these terms.

English law governs these terms, but you may bring legal action in the country where you live. EU customers may also use the EU’s Online Dispute Resolution platform.

You cannot transfer your rights or obligations under these terms without our consent, though we may transfer ours to another company. If any part of these terms is found invalid, the rest remain effective. Our decision not to enforce a right immediately does not mean we waive it.