Privacy Policy

We value your privacy and are committed to protecting your personal information. To provide you with our products and services, we may collect certain personal data such as your name, address, and contact details. We handle all information in accordance with strict data protection standards.

This notice explains how Jellycat Limited and other entities within the Jellycat Group process your personal information when you use our websites, purchase our products, or interact with us in any way. It applies to data collected both online and offline, regardless of where you are located. For UK and EU data protection purposes, Jellycat Limited and Jellycat Inc. are the data controllers responsible for managing your information. Jellycat Limited is registered on the ICO Data Protection Register under number ZA003379.

If you have questions or concerns about how we handle your data, you can contact our Legal Department at Jellycat Limited, Westworks Building, 195 Wood Lane, London W12 7FQ, United Kingdom. You may also reach our data protection officer, Heward Mills Ltd., by phone at +44 (0) 204 540 5853 or by email at officialjellycat@gmail.com.

We may update this notice from time to time to reflect legal, regulatory, or operational changes. If any significant updates occur, we will inform you—usually by email—but we encourage you to review this notice periodically to stay informed about how your data is used.

We may collect personal data such as your identity details (name, title, gender, job title, organisation), contact details (billing and delivery addresses, email, phone number), financial details (bank or payment information), and data about your interactions with our website or services. This includes browsing behaviour, preferences, device and browser information, and technical data like IP address or operating system. We may also collect information you choose to provide, such as feedback, survey responses, or communication preferences.

If you interact with us as a job applicant, we may also collect recruitment information such as your date of birth, nationality, work eligibility, skills, qualifications, and employment history, as well as any information you provide during interviews or application processes.

We collect information in several ways—directly from you when you purchase products, create an account, or communicate with us; automatically through cookies or similar technologies when you browse our website; and from third parties such as analytics providers or public sources like media reports or social platforms.

All personal data collected is used to provide, improve, and secure our services, and we take appropriate measures to safeguard it in accordance with data protection laws.